Example:
Statement: Hi, I'm Bob the Computer technician. I'm here to upgrade the printer in your office to make your printing, faxing and scanning life easier.
Meaning: Hi, I'm Bob, Get ready for a 5 hour ordeal while I mess up every computer in the office and take a perfectly good working machine out and put one in that might work if we can get all the "Issues" resolved. We'll need to tie up all your phone lines for 3 of the 5 hours while I talk over the "issues" with techs that are more advanced than me.
Skipper
Statement: Hi, I'm Bob the Computer technician. I'm here to upgrade the printer in your office to make your printing, faxing and scanning life easier.
Meaning: Hi, I'm Bob, Get ready for a 5 hour ordeal while I mess up every computer in the office and take a perfectly good working machine out and put one in that might work if we can get all the "Issues" resolved. We'll need to tie up all your phone lines for 3 of the 5 hours while I talk over the "issues" with techs that are more advanced than me.
Skipper