Based on Phil's suggestion to try another computer I searched high and low for one to try! Duh, my little girl has our old one in her bedroom and it has a modem in it! Hooked her up to my monitor out in the computer/dining/home office and bingo, it connected without so much as a whimper. Now the question is, what is wrong with my other computer? Is it worth getting it looked at or should I just spring for a new system? It is a Pentium III, with Win 98, so even though it is my number one machine it is old as well.