Jranger
Senior Member
I did a car loan back in January of this year and now I am looking to refinance the loan since I can beat the rate by over a point. My problem comes when I obtain my payoff from the bank. They have added in a prepayment penalty to my payoff amount and what appears to be additional finance charges? After 3 days of calling I finally got a customer no service operator that explained they held a signed contract that stated I would have these penalties for early payoff. Well not to be outdone I pulled out the contract I signed, and ALL the boxes that have anything to do with prepayment penalties are unchecked and the only one that is checked is the one that says "Prepayment: if you pay this Contract early, you ___ may _X_ will not have to pay a minimum finance charge"
When I asked about how I dispute the loan, I was told in no uncertain terms, "this loan is indisputable, we have your signature on this piece of paper that says otherwise"
What next? Until I get this resolved I am stuck in the loan paying higher interest. I will never get the money back if I refi and try to get it back...
When I asked about how I dispute the loan, I was told in no uncertain terms, "this loan is indisputable, we have your signature on this piece of paper that says otherwise"
What next? Until I get this resolved I am stuck in the loan paying higher interest. I will never get the money back if I refi and try to get it back...