Shadow11
Senior Member
I'm old and stupid now, but I was a lot younger and stupider 15 yrs ago. I racked up some credit card debt back then.
I finally got a bit ahead, so I called up American express a couple weeks ago, and I paid off the full balance. It was about 4,000.00.
I haven't made a purchase with that account in probably 14 years or more. I told the lady on the phone that I wanted to pay it off in full and cancel the account.
She said she could process the payment, which she did, but she said she couldn't close the account unless I have the card number. I haven't had a card in 12 yrs or more. I have no idea what the card number was. She said I'm sorry, but until I can provide the card number the account will remain active. I have no idea what it was.
I got a bill today for $14.10, saying it was interest charges on purchases. I attached a couple of photos. None of it makes sense to me.
What do I do now? I'm sure they will keep sending these bills.
I finally got a bit ahead, so I called up American express a couple weeks ago, and I paid off the full balance. It was about 4,000.00.
I haven't made a purchase with that account in probably 14 years or more. I told the lady on the phone that I wanted to pay it off in full and cancel the account.
She said she could process the payment, which she did, but she said she couldn't close the account unless I have the card number. I haven't had a card in 12 yrs or more. I have no idea what the card number was. She said I'm sorry, but until I can provide the card number the account will remain active. I have no idea what it was.
I got a bill today for $14.10, saying it was interest charges on purchases. I attached a couple of photos. None of it makes sense to me.
What do I do now? I'm sure they will keep sending these bills.