WaltL1
Senior Member
I think that's just a fact of life. One can do 10 things right but what gets noticed is the 1 thing they do wrong.And, at least in most cases here, when someone tries to point out that the thing is being evaluated by its abuse, they are denigrated for that.
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But....just like a regular business, if you employ "representatives" you run the risk of them representing you in a negative way.