krizia829
Senior Member
**UPDATE**
I decided to ship the gun to S&W as a precaution since it's my carry gun and turns out the gun has to be replaced due to the damage. Unfortunately for me, I have to pay for a replacement gun!! I understand that the issue had nothing to do with their manufacturing of the firearm, but the issue wasn't our fault either! Looks like issue was with the ammunition, not the base plates and now I gotta pay for it. So much for a great Warranty.. At least offer a different model without charge or something like I've seen other gun manufacturers do back when I sold guns.. This sucks.. I'm being offered a new Shield for $340 plus tax, shipping and ffl transfer/background check. Basically going to cost me $400! Angry is an understatement as to how I feel right now..
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On the third shot with my 9mm M&P Shield, the plastic on the lip of the mag extension broke, causing the spring to shoot out the bottom along with the remaining ammo! My husband said it felt like the gun blew apart in his hands from how hard it came out. Scary situation! I changed all of them back to the original mag base plates immediately! You can feel the tension when loading the magazine with that extension. The gun itself looks perfect thankfully. Now to find a replacement buttplate catch for this one....
I decided to ship the gun to S&W as a precaution since it's my carry gun and turns out the gun has to be replaced due to the damage. Unfortunately for me, I have to pay for a replacement gun!! I understand that the issue had nothing to do with their manufacturing of the firearm, but the issue wasn't our fault either! Looks like issue was with the ammunition, not the base plates and now I gotta pay for it. So much for a great Warranty.. At least offer a different model without charge or something like I've seen other gun manufacturers do back when I sold guns.. This sucks.. I'm being offered a new Shield for $340 plus tax, shipping and ffl transfer/background check. Basically going to cost me $400! Angry is an understatement as to how I feel right now..
------------------------------------------
On the third shot with my 9mm M&P Shield, the plastic on the lip of the mag extension broke, causing the spring to shoot out the bottom along with the remaining ammo! My husband said it felt like the gun blew apart in his hands from how hard it came out. Scary situation! I changed all of them back to the original mag base plates immediately! You can feel the tension when loading the magazine with that extension. The gun itself looks perfect thankfully. Now to find a replacement buttplate catch for this one....
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