I was in Home Depot back in December and as I walked in the door, they had Poulan 18" chain saws for $100. Well, I can always use a chain saw around here so I bought one and put it in a spare bedroom until I needed it. Well, several weeks ago I got it out to do some trimming on some of the trees in my yard. I pulled the cord and it stuck and wouldn't retract but the motor cranked so I wrapped the cord around my hand and went ahead and used it. When I stopped it, the cord retracted back in the spool like it was supposed to.
A few days later, I got it out again. The first pull and the cord stuck again. This time, it wouldn't go back in. So I load it up and take it back to Home Depot. They tell me all they can do is send it off for repairs. I'll have to pay $35 which I'll get back if it is under warranty.
So yesterday, I go to pick up my chain saw and they don't want to give me my $35 back. I've already looked at the owners manuel and it is under a 1 year warranty. I'm about ready to turn the place out at this point so this older fellow tells the cashier to go ahead and refund my $35. He then goes on to tell me that Home Depot only warrants their gas powered products for 30 days only.
Well, this morning I get my "fixed" chain saw out again and the first pull it sticks again. I hit it real hard on the side and it retracted. I'm about ready to call Poulan. I've used this saw 3-4 times and it's been nothing but a headache.
A few days later, I got it out again. The first pull and the cord stuck again. This time, it wouldn't go back in. So I load it up and take it back to Home Depot. They tell me all they can do is send it off for repairs. I'll have to pay $35 which I'll get back if it is under warranty.
So yesterday, I go to pick up my chain saw and they don't want to give me my $35 back. I've already looked at the owners manuel and it is under a 1 year warranty. I'm about ready to turn the place out at this point so this older fellow tells the cashier to go ahead and refund my $35. He then goes on to tell me that Home Depot only warrants their gas powered products for 30 days only.
Well, this morning I get my "fixed" chain saw out again and the first pull it sticks again. I hit it real hard on the side and it retracted. I'm about ready to call Poulan. I've used this saw 3-4 times and it's been nothing but a headache.